Please note that all yarn is hand spun and, as such, there are variations within a skein. There might be low tension zones that can potential break the yarn when handled.
Hand dyed yarns have variations in dye uptake resulting from the leftover oils in the wool (we don't use harsh chemicals).
Please note that monitors and photographs show colours slightly differently. I make all efforts to give you the most accurate idea of the real colour and include a written description.
However, if you experience SEVERE PROBLEMS with an item, please do not hesitate to contact us and we can arrange a return or partial refund.
If the item you were sent IS NOT THE ITEM YOU BOUGHT, we are happy to give you a full refund.